Regulatory Page

Financial Solutions is a trading name of Financial Solutions Group Limited.

Financial Solutions Group Limited is an Appointed Representative of Prydis Wealth Limited which is authorised and regulated by the Financial Conduct Authority under registration number 432014. You can verify these details on the Financial Services Register.

The information contained within the website is subject to the UK regulatory regime and is therefore targeted at customers in the UK.

Treating Customers Fairly

Treating our clients fairly is at the heart of our business. We always aim to always put our clients’ interests above our own and our approach is explained in our statement on Treating Customers Fairly page.

Our Complaints Procedure

We truly hope that you will be delighted by the service you receive from Financial Solutions Group Limited, but explain how we will handle any complaints we receive in our Complaints Policy. We value all feedback in helping us to improve our service to clients.

You should address complaints to:Paul WhiteCompliance DirectorFinancial Solutions Group LimitedSenate CourtSouthernhay GardensExeterEX1 1NTEmail: pwhite@financialsolutions.co.ukTelephone: 01392 429683

If we are unable to resolve your complaint, you may be able to refer the matter to the Financial Ombudsman Service. The Financial Ombudsman Service is free to use and you can read more about the service they provide on The Financial Ombudsman website.

Conflicts of Interest

Financial Solutions Group Limited is required by the Financial Conduct Authority to maintain a conflicts of interest policy identifying the circumstances that constitute or may give rise to a conflict of interest entailing a material risk of damage to the interests of one or more clients, and specifying the procedures that we follow and measures that we adopt in order to manage such conflicts. You can read our Conflicts of interest Policy and contact our Compliance Department if you have any questions.

Best Execution

It is in the interests of our clients and Financial Solutions that we obtain the best possible result when placing orders with other firms for the execution of client orders or when transmitting orders on behalf of clients. We are required under the Rules of the Financial Conduct Authority to take all reasonable steps to provide Best Execution when carrying out transactions and have published our Best Execution Policy that we have adopted to achieve that objective.

Company Information

Financial Solutions Group Limited is registered in England, registration number 10544288. Registered Office: Senate Court, Southernhay Gardens, Exeter, EX1 1NT.

A list of directors is available for inspection at the Registered Office. Please refer to the About Us section of this website.VAT No. 974841283